A unified, future-ready mechanism for passenger assistance and crisis response.

A unified, future-ready mechanism for passenger assistance and crisis response.

Since 3 December 2025, the Ministry of Civil Aviation’s 24×7 PACR has resolved over 13,000 passenger grievances and carried out more than 500+ call-based interventions, ensuring faster assistance… pic.twitter.com/cW343v9ZKR

— Ministry of Information and Broadcasting (@MIB_India) December 29, 2025